Shipping policy
At Darkie's Collectibles, we’re passionate about bringing premium-quality collectible figures and merchandise to enthusiasts across India. To ensure a smooth and transparent experience, please review our detailed shipping policy below:
📦 Pre-Order Items
A majority of the products listed on our website are pre-orders. These items are not immediately available in stock but are procured specifically for you upon placing an order.
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Once your pre-order is confirmed, we begin the process of sourcing the item from our trusted overseas suppliers.
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Most pre-order products are dispatched from our international warehouses and typically take between 30 to 45 days to arrive at our dispatch location in India.
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After the product reaches our domestic facility and passes quality checks, we dispatch it to your delivery address using one of our premium shipping partners.
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You will receive tracking information as soon as your order is shipped within India.
⏳ Please note: These timelines are estimates and may vary slightly based on supplier release dates, international transit conditions, or customs clearance procedures.
🗓️ Items Not Yet Released
Some items listed as pre-orders are yet to be officially released by the manufacturer or supplier. These will have a clearly mentioned Estimated Time of Arrival (ETA) in the respective product description.
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The dispatch timeline for these items begins only after the product is released and made available to us by the brand or supplier.
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Once the item is in stock with us, we will process and ship it within 2 to 4 working days on a First-Come, First-Serve basis, giving priority to those who pre-ordered early.
🚀 Domestic Shipping & Delivery
After your item reaches our domestic facility, we use only trusted and reputed shipping partners within India—such as Delhivery, Blue Dart, DTDC, or India Post—for final delivery.
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Estimated delivery time within India is usually 3 to 10 business days, depending on your location.
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All shipments are securely packed to ensure that your valuable collectibles are delivered safe, undamaged, and in mint condition.
📍 Order Tracking & Notifications
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You will receive email and/or SMS notifications once your item is shipped from our warehouse.
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A tracking number will automatically be sent to your phone number as well as you email.
💬 Support & Queries
We understand the excitement and anticipation that comes with every figure or collectible purchase. If you have any questions about shipping timelines, pre-order updates, or your order status, please don’t hesitate to reach out to us on Whatsapp at 8380075742 page or email us directly.
🛑 Important Note: By placing a pre-order, you agree to the waiting period involved. Cancellations or refunds for pre-orders are generally not accepted once the item has been procured from our supplier. Please review product descriptions and timelines before confirming your order.